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About

Who We Are


GBS Youngstown Office

Founded in 1978, GBS iTech has a long-standing history of delivering innovative technology solutions that help organizations improve efficiency, streamline operations, and achieve their business goals. Through decades of experience, industry expertise, and a commitment to continuous innovation, we have evolved to meet the changing needs of our clients by providing technology-driven solutions that simplify complex processes and support long-term success.

Today, GBS iTech brings together specialized expertise across Healthcare, Smart Content Management, Managed Technology Solutions, and Cloud-Based Solutions. By combining industry knowledge with innovative technologies and a client-focused approach, we help organizations navigate an increasingly complex technology landscape while building solutions that support their evolving needs

As a key component of GBS Corp.’s diverse portfolio of business services, GBS iTech represents our continued commitment to helping organizations work smarter, operate more efficiently, and embrace the opportunities technology provides.

founded in North Canton, Ohio, as a printer and business forms organization in 1971. Through continued growth, acquisitions and diversification, it has grown to a more than 300-million-dollar employee-owned organization with a diverse portfolio of solutions, including in the healthcare, managed technology, eCommerce, creative branding and marketing, and printing and labeling industries.

What We Do


Your technology partner should do more than provide solutions; they should help you find better ways to work. GBS iTech combines industry expertise with innovative technology to help organizations simplify complex processes, improve efficiency, and confidently address their evolving needs. From Healthcare and Smart Content Management to Managed Technology and Cloud-Based Solutions, we deliver customized services designed to support your goals today and your growth tomorrow.

Our Comprehensive services include:

Turn information into a strategic advantage with smart content management solutions that help you capture, organize, access, and manage critical business information. We help organizations streamline document-driven processes, improve information accessibility, and support greater productivity through solutions designed to simplify workflows and make information work smarter.

Simplify workflows and improve access to critical information with cloud-based solutions designed to meet your organization’s evolving needs. Through ORDO and Hyland, we help organizations digitize processes, streamline information management, and create more efficient, connected experiences for employees and customers.

Simplify workflows and improve access to critical information with cloud-based solutions designed to meet your organization’s evolving needs. Through ORDO and Hyland, we help organizations digitize processes, streamline information management, and create more efficient, connected experiences for employees and customers.

Technology needs evolve, and having the right partner makes all the difference. At GBS iTech, we build lasting relationships by understanding your challenges, aligning solutions with your goals, and helping you adapt as your business grows. With expertise spanning Healthcare, Smart Content Management, Managed Tech Solutions, and Cloud Solutions, we deliver the technology, guidance, and ongoing support to help you move forward with confidence.

How We Do It


GBS iTech goes beyond the role of technology provider to become your strategic partner, helping you navigate complex challenges, streamline operations, and achieve long-term success. By bringing together specialized expertise across Healthcare, Smart Content Management, Managed Tech Solutions, and Cloud Solutions, we deliver technology-driven solutions aligned with your organization’s unique needs and goals.

Through our industry knowledge, trusted technology partnerships, and client-focused approach, we provide flexible, scalable solutions that evolve with your business. From improving healthcare workflows and managing critical information to strengthening IT security and enabling cloud-based processes, we help you make the most of technology at every stage of your journey.

Leadership Team

Our leadership team is dedicated to fostering a culture of collaboration, integrity and continuous growth. They embody a commitment to excellence, innovation and a shared vision for GBS iTech’s future. Learn more about our team below:

Michele Benson

Michele Benson

Chief Executive Officer
Mike Leszcz

Mike Leszcz

President
David Ito

David Ito

Senior Vice President of Sales

Contact Us

As experts in print technology, we’re poised to help you with your everyday labeling needs – from product labels to logistics to instruction sheets and more!

Connect With Us
David Ito
David Ito
Senior Vice President of Sales, GBS i-Tech Division

David Ito joined GBS in 2025 as Vice President of Market Development and now serves as Senior Vice President of Sales for the i-Tech Division, overseeing Healthcare, Managed Technology Solutions, and Document Management. With more than 15 years of experience in technology sales, managed services, and cloud solutions, David brings a strong background in helping organizations leverage technology to improve efficiency, security, and business performance.

David leads sales strategy and market development across all three verticals, focusing on driving growth, building strategic partnerships, and delivering solutions that address evolving client needs. His expertise includes healthcare technology, digital transformation, cloud infrastructure, and secure document management, with experience across platforms such as AWS, Google Cloud, IBM, and Commvault. Known for his collaborative leadership style, David excels at connecting complex solutions to practical business outcomes.

David earned his Bachelor of Science in Business Administration from The Ohio State University’s Fisher College of Business and his MBA from Case Western Reserve University’s Weatherhead School of Management.

Mike Leszcz
Mike Leszcz
President, GBS i-Tech Division

Mike became President of the GBS i-Tech Division in 2026, overseeing Healthcare, Document Management and Imaging, and Managed Technology Services. Previously, he served as Executive Vice President of Revenue Cycle Management at GBS, leading operations and service delivery for Odyssey Health Systems. With more than 35 years of executive leadership experience, Mike brings extensive expertise in operational improvement, revenue growth, customer service, and mergers and acquisitions across healthcare, manufacturing, and technology.

Throughout his career, Mike has held leadership positions in privately owned, private equity-backed, and venture capital-funded organizations. His accomplishments include launching and growing a technology division later acquired by Wolters Kluwer and building a revenue cycle management division at Quadax into a business generating more than $60 million in revenue.

Mike began his career as a CPA with E&Y. He holds a BSBA from Bowling Green State University, an MBA from Carnegie Mellon University, and a non-practicing CPA license in Ohio.

Michele Benson
Michele Benson
Chief Executive Officer & Treasurer

Michele Benson has assumed a variety of key roles throughout her storied GBS career, starting as Staff Accountant in 1994 to her appointment as GBS’ Chief Executive Officer in 2023. Along the way, Michele has served as Chief Financial Officer & Treasurer (2016-2023), as well as Executive Vice President of both Filing Operations (2012-2013) and Executive Vice President of Print Technologies (2021-2022).

As CEO, Michele is responsible for planning, developing, implementing and directing GBS’ operational and fiscal performance, as well as analyzing our long-range growth initiatives, strategies and regulatory actions. As she leads our company to success, she remains focused on sales, profits and stock price, and is fully committed to our clients and to GBS’ vision, mission and future.

Michele graduated from Ohio University in 1989 with a Bachelor’s degree in Business Administration and obtained her Ohio Certified Public Accountant (CPA) license in 1996.